Payment Policy

Effective Date: July 22, 2025

Company Name: LEMURIANDROP LLC

Phone: +1 5055282072

1. Accepted Payment Method

At LEMURIANDROP, your security and convenience are our top priorities. We currently accept only PayPal as our official and secure payment method.

PayPal – Safe and Reliable

PayPal is a globally trusted platform that enables you to make payments easily using your PayPal balance, linked bank account, or credit/debit card—without ever sharing your financial information with us.

2. How PayPal Works

At checkout, select PayPal as your payment option.
You will be redirected to the PayPal login page.
Log in to your PayPal account or select “Pay with Debit or Credit Card” to check out as a guest.
Confirm and complete your payment securely.
Once your payment is complete, you will return to our website and receive an order confirmation email.

3. Currency & Billing

All transactions are processed in USD $.
Please ensure that your PayPal account name and billing address match the information entered during checkout to avoid payment delays or rejection.

4. Payment Security

We use the latest security technologies and protocols to protect your data.

All PayPal transactions are encrypted with 256-bit SSL technology.
We are fully compliant with PCI-DSS (Payment Card Industry Data Security Standard).
No credit card information is ever stored on our website.
Your financial details are protected by PayPal’s industry-standard fraud prevention system.

5. Order Confirmation

Once payment is completed:

You will receive an order confirmation email within a few minutes.
When your order is shipped, you’ll get a shipping notification with tracking information.

If you do not receive a confirmation within 30 minutes of payment, please check your spam folder or contact us.

6. Taxes and Duties

Sales tax, if applicable, will be calculated and shown at checkout based on your shipping location.
For international shipments, customers are responsible for any customs duties or import taxes imposed by their local government.

7. Failed or Declined Payments

If your PayPal payment fails or is declined:

Please ensure your PayPal account has sufficient balance or a linked payment source.
Try using a different PayPal account or update your billing information.
For continued issues, contact PayPal Support or email us at support@lemuriandrop.com

8. Fraud Prevention & Verification

To protect against fraud, we may perform additional verification on your order before it is processed. This may include:

Confirming your billing or shipping address.
Contacting you directly for identity verification.
Canceling high-risk transactions and issuing a full refund.

9. Refunds on Canceled or Returned Orders

Refunds will only be issued via PayPal to the original payment method.
Refunds are typically processed within 7 business days (Mon – Fri) after the return is approved.
For more details, please see our Return & Refund Policy.

10. Contact Information

For any questions, payment issues, or support needs, please contact:

Company Name: LEMURIANDROP LLC

Company Registration Number: 0008042102

EIN Number: 98-1874993

Address: 8206 LOUISIANA BLVD NE, STE A6871 ALBUQUERQUE, NEW MEXICO 87113, USA

Email: support@lemuriandrop.com

Phone: +1 5055282072

Customer Support Hours: 9AM – 5PM (Mon – Fri), (GMT-08:00) Pacific Standard Time (Los Angeles)

Our dedicated customer support team usually respond to all queries within 24 hours

11. Policy Updates

We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.